Team Lead (Photo Editing Service)
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Job Description
Job Context
Outsource Experts Ltd. is looking for a proactive and detail-oriented Team Lead (Photo Editing Service) to manage incoming customer orders, oversee smooth production workflow, and maintain clear communication with clients and internal teams. This role is ideal for someone who thrives in a fast-paced environment and can balance operational efficiency with customer satisfaction.
Job Responsibilities
Receive, review, and process customer orders via the platform or email, ensuring accuracy and on-time delivery.
Communicate with clients, the Production team, and Customer Support team to clarify instructions, resolve issues, and provide timely updates.
Translate and simplify order instructions into clear Bangla for internal teams and subcontractors.
Handle customer queries and custom order placements.
Plan and manage production schedules while coordinating with the production team to meet order requirements.
Monitor order progress, identify discrepancies or delays, and take corrective action to maintain workflow efficiency.
Review service categories and instructions for accuracy and consistency.
Analyze order management issues, recommend process improvements, and foster cross-team collaboration to enhance customer experience.
Maintain accurate records and prepare periodic reports for supervisors or management.
Respond Client quries and quotations.
Requirements
Educational Requirements:
- Bachelor/Honors
Skills Required:
- Adobe Photoshop
- Client Communication
- Creative Design
- Management
- Photo Editing
- Quality Control
- Team Leadership
Experience Required:
- At least 8 years
- The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm, Web Media/Blog, E-commerce, Advertising Technology (AdTech) Startup, F-commerce
Additional Requirements:
- Age 25 to 35 years
- Only Male
The applicants should have experience in the following area(s):
Adobe Photoshop, Adobe Illustrator, Graphics Design
Highly skilled in photo editing using Adobe Applications
Graphics Design
Prompt Engineering
Flexible to work in shifts (Morning, Evening, or Night)
Strong leadership and team management skills
Good communication skills in both English and Bangla
Ability to work under pressure and meet deadlines
Benefits & Perks
- Mobile bill,Tour allowance,Over time allowance,Weekly 2 holidays
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Attractive salary package based on job grade
Health and Welbeing allowance
Night allowance
Yearly leave encashment opportunities
Dynamic Work Environment - Dynamic/Professional working environment with career growth opportunities
Recognition - Competitive salary, benefits, and recognition for your contributions.
Learning & Development - Ongoing training, certification, and opportunities to sharpen your expertise.
About Company
Outsource Experts Ltd.
This job post was sourced from BD Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.
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