Retail Business Director/Deputy Director
banglalink
Not disclosed
Full Time (On-site)
Director
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Job Description
- Lead the overall retail business strategy to drive sustainable revenue growth, market share expansion, customer acquisition, and retention across telecom and emerging digital business verticals.
- Drive revenue diversification initiatives by scaling adjacent businesses including fintech, devices, home internet, and digital services through an integrated go-to-market approach.
- Develop and execute future-ready Sales & Distribution ecosystem strategies, including RTM optimization, channel expansion, partner sustainability, and digital distribution transformation.
- Own end-to-end retail business P&L with strong focus on profitability, margin optimization, cost efficiency, trade spend effectiveness, and ROI-driven investment planning.
- Establish robust governance, compliance, and operational control frameworks across distribution operations to ensure business sustainability, audit readiness, and risk mitigation.
- Lead performance management across nationwide sales and distribution teams through data-driven KPI governance, productivity enhancement, and execution excellence.
- Build strategic partnerships with distributors, channel partners, and internal stakeholders to strengthen business growth, operational scalability, and customer reach.
- Develop and inspire a high-performing leadership team by fostering a culture of accountability, innovation, agility, continuous learning, and succession readiness.
- Graduation from any reputed university. MBA preferred.
- 15+ years of experience
- Deep understanding of Bangladesh telecom market dynamics, including subscriber growth, ARPU, data monetization, and evolving digital ecosystems
- Strong knowledge of multi-channel retail models (distribution houses, exclusive outlets, retail partners, digital-assisted channels)
- Expertise in trade spending efficiency, incentive design, retail visibility, and partner engagement strategies to drive acquisition, conversion, and retention
- Strong grasp of KPI frameworks, sales productivity metrics, and application of analytics/AI for data-driven decision-making
- Solid understanding of revenue streams, cost structures, budgeting, and ROI management across telecom and adjacent digital businesses
- Knowledge of compliance frameworks, audit processes, and regulatory environment governing telecom, distribution, and fintech operations in Bangladesh
Requirements
Job Description
Lead the overall retail business strategy to drive sustainable revenue growth, market share expansion, customer acquisition, and retention across telecom and emerging digital business verticals. Drive revenue diversification initiatives by scaling adjacent businesses including fintech, devices, home internet, and digital services through an integrated go-to-market approach. Develop and execute future-ready Sales & Distribution ecosystem strategies, including RTM optimization, channel expansion, partner sustainability, and digital distribution transformation.
About Company
banglalink
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.
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Job Information
banglalink
Dhaka
33
Active Jobs
About Company
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.