Customer Care Call Center Executive
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Job Description
Proactive Telesales: Reach out to potential leads and existing customers to promote our products/services .
Inbound Support: Handle incoming calls and messages with a professional, helpful, and friendly attitude.
Relationship Building: Identify customer needs and provide tailored solutions that lead to long-term loyalty.
Lead Management: Maintain and update customer records in our database with high accuracy.
Problem Solving: Resolve customer complaints or technical issues efficiently while looking for upsell opportunities.
Quality Assurance: Consistently maintain high standards of communication and call etiquette, ensuring every interaction aligns with company quality benchmarks and brand values.
Requirements
Educational Requirements:
- HSC
Skills Required:
- Creative Thinking and Multitasking
- CRM
- Customer Service
- Google Suite
- IPTSP
- Problem-solving
- Telecommunication
Additional Requirements:
- Age 18 to 35 years
Must have a functional laptop or desktop and a high-quality noise-canceling headset.
Stable, high-speed internet connection (minimum 35-50 Mbps).
A quiet, distraction-free workspace suitable for professional calling.
Gender:
M,FBenefits & Perks
- Over time allowance,Performance bonus,Weekly 2 holidays
Total flexibility to work from your own space.
High-earning potential based directly on your results (Pay-Per-Lead).
A "fast-track" to joining our permanent team based on performance.
Get hands-on experience and training in a fast-paced tech environment.
About Company
Loome Tech
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